Cirrofy Services Inc. Privacy Policy
Cirrofy - ERP & CRM, Cloud-Powered SaaS Solution

Privacy Policy for Billing

Last Updated: 01/24/2025

Welcome to billing.cirrify.com! This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide while accessing and using our billing services. By using billing.cirrofy.com, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information when you sign up for our services, make payments, or communicate with us. This may include:

  • Full Name
  • Business Name
  • Contact Information (e.g., email address, phone number)
  • Billing Address
  • Business Registration Information (if applicable)
  • Payment Information (such as credit/debit card details, bank account information, and payment gateway identifiers)

1.2 Automatically Collected Information

When you visit billing.cirrofy.com, we may automatically collect information, including:

  • IP Address
  • Browser Type
  • Device Information
  • Log Data (such as date and time of access)
  • Cookies and Tracking Technologies (for functionality and analytics)

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Account Creation and Management: To facilitate sign-up, account creation, and access to our services.
  • Billing and Payment Processing: To process transactions and manage subscriptions, using third-party payment gateways (PayPal and Maya).
  • Customer Support: To address questions, resolve issues, and provide technical support.
  • Communication: To notify you of updates, billing issues, or promotional offers related to our services.
  • Compliance: To fulfill our legal and regulatory obligations and maintain our records.

3. Sharing and Disclosure of Information

We will not share your personal information with third parties except in the following cases:

  • Payment Processing: Payment information is securely processed by third-party providers (e.g., PayPal and Maya). We do not store complete credit card or payment information on our servers.
  • Service Providers: We may share information with trusted third-party service providers to help deliver our services (e.g., IT support, data storage).
  • Legal Compliance: We may disclose information if required by law or to protect our rights, property, or safety.

4. Payment Information Security

We use secure payment gateways to process all transactions and do not store complete credit card or sensitive payment information on our servers. Our third-party payment processors (PayPal and Maya) handle this data according to strict security standards. Please refer to PayPal's and Maya's privacy policies for more information on their data handling practices.

5. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy or as required by law. For example:

  • Billing and Transaction Data: Kept for a minimum of 10 years to comply with accounting and tax requirements.
  • Account Information: Retained while your account is active and may be deleted upon request, unless otherwise required by law.

6. Your Rights and Choices

Under applicable data protection laws, you have the following rights regarding your personal information:

  • Access: You have the right to access a copy of your personal data held by us.
  • Rectification: You may request corrections if your personal information is inaccurate or incomplete.
  • Erasure: You may request deletion of your personal information under certain conditions.
  • Objection: You have the right to object to the processing of your data in some situations.
  • Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us. We will respond within the timeframes required by applicable laws.

7. Cookies and Tracking Technologies

billing.cirrofy.com may use cookies and similar tracking technologies to improve user experience, analyze usage, and enable essential website features. You may disable cookies in your browser settings, but this may limit certain features on our website.

8. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information. This includes data encryption, secure servers, and access restrictions. However, no system is completely secure, and we cannot guarantee absolute security of your data.

9. Children’s Privacy

Our services are intended for businesses and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child’s information has been inadvertently collected, we will take steps to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Changes to the policy are effective upon posting.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

By using billing.cirrofy.com, you acknowledge that you have read and understood this Privacy Policy.

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